Connect to platforms

This is an important and tricky part where you authorise Aida to be able to post to your social accounts. If this is not done correctly then Aida will not be able to post out for you. Luckily you only need to do this process once or very infrequently.

There are two places to connect to platforms - one is in Confirm post and one is in Connections in the bottom left menu.

Confirm post / Connecting to platforms

Clicking on the Confirm post button in the Calendar view will open a dialog called Confirm Post, here you can confirm the posting times, please note with continued use Aida will suggest the best time to post for you.

Then you must click on the Connect to platforms button to proceed.

Connect to platforms

Important points to know -
- You must have a business page to post to and be the admin of this page. Aida cannot post to your personal account.
- Meta (Facebook and Instagram) have a confusing way of connecting third party applications, so be prepared to be a bit frustrated here.

There are two important steps you must take to connect to the platforms

Step 01 (Authorise and identity you and the business pages you have)
Please note this first step is just for the platforms to authorise you as an individual and the business pages you administer. Aida will not and can not post to your personal social media pages.

Click the Connect button under Step 1

With Meta you will confirm your personal Facebook account first, if you are logged in then
In this page you will see the 3 platforms that Aida is able to post to, more platforms will come over the next everything will proceed ok, if not logged in you will need to log in and then go back to Aida and click the Connect button again.

You will now follow an authorisation process with Meta which will show you which business pages you have access to - please tick the one you want Aida to post to.
TOP TIP - if you think you will use Aida for multiple businesses in the future then tick off all the business pages you see now, this will make it much easier to connect them if/when you want to. Ticking off these pages does not mean that Aida will actually post to them, more that Aida knows you have these business pages associated with your identity. You have to authorise further if you ever want to use them.

When the initial authorisation is successful you will see the word Connected in green in Aida.

Step 2 - Confirm business page to post to (Identify which business page you wish Aida to post to)

Click the Confirm page (or organisation) to post to button

A dialog will appear with the business pages that you are an admin of. LinkedIn is quite straightforward and will show you every business page you are an admin of, but Meta (Facebook and Instagram) will only show you the ones you ticked off in the previous step.

Once you have completed this step you will see a green tick in the third column telling you if you have connected successfully.

Any connections you make in error just use the red bin icon to delete and start the process again.

Once you have done these steps you can Save and exit using the green button in the bottom right of the screen.